Using video and audio links along with computers to allow people at different locations to see, hear, and talk with each other is called
A. telecommuting.
B. collaborative computing.
C. videoconferencing.
D. telecollaborating.
E. using the extranet.
C. videoconferencing.
Videoconferencing, also known as teleconferencing, uses video and audio links along with computers to allow people in different locations to see, hear, and talk with one another.
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The primary key to delivering customer satisfaction is to match product performance with ________
A) the performance of competitive products B) competitive prices C) aggressive advertising D) limited customer services E) customer expectations
The SPIN approach uses a series of four types of questions.
Answer the following statement true (T) or false (F)
Wayne and Ichiro are discussing Ichiro’s plans for his new baseball specialty sporting goods store. They are discussing how many product lines to feature in the store, how many products Ichiro should offer within each line, and the mixture of goods within each line. Wayne and Ichiro are discussing the ______ for the store.
a. product mix b. product design c. product assortment d. product selection
Sweet Company's outstanding stock consists of 1,000 shares of cumulative 5% preferred stock with a $100 par value and 5,000 shares of common stock with a $10 par value. During the first three years of operation, the corporation declared and paid the following total cash dividends. Dividends Declared & Paidyear 1$2,000year 2$6,000year 3$32,000The total amount of dividends paid to preferred and common shareholders over the three-year period is:
A. $10,000 preferred; $30,000 common. B. $5,000 preferred; $35,000 common. C. $15,000 preferred; $25,000 common. D. $12,000 preferred; $28,000 common. E. $11,000 preferred; $29,000 common.