_____ plays an extremely important role in determining what people consider appropriate or worthwhile in many aspects of communication, including public speaking
Fill in the blanks with correct word
Culture
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Which of the following would be the best active listening response to the statement: "This has been the worst day of my life!"
a) "This is the worst day of your life, huh?" b) "You think you have had a bad day; let me tell you about mine!" c) "You seem really upset. What made your day so bad?" d) "Awe, sorry . . . but I have a meeting to go to."
When speaking to persuade, you need to think of your speech as a kind of mental dialogue with your audience.
Answer the following statement true (T) or false (F)
Answer the following statement(s) true (T) or false (F)
1. Before beginning a caucus, the mediator should overview confidentiality as it applies to the caucus with both parties. When the caucus is completed, the mediator should revisit confidentiality before returning to joint session. 2. When a disputant continues to repeat an unreasonable position, utilizes intimidation or other coercive tactics the mediator should withdraw from the mediation. 3. It is unwise for the mediator to probe for hidden agendas during a caucus. Parties often feel that the mediator is being invasive, aggressive, or “picking on them.” 4. Disputants may confess to lies during caucus and then ask the mediator not to tell the other party. Most mediators feel that they should abide by such a request, because to do otherwise would be a violation of confidentiality.
An announcement that Smith Inc., would be
merging with Integrated Systems Inc. was made last week. When Matt heard the word "merger," he became very stressed and fearful of losing his job. On the other hand, when Sam heard the word "merger," he became excited about the future possibilities of being paired with such a great company. Their differences in interpretation represent the of verbal messages. A. denotative meaning B. descriptive nature C. ambiguous nature D. preciseness