Dabir works at a department store where a woman berates him for not having the product she wanted. Seeing that she appears hot and in a rush, Dabirattributes her anger to a(n) _____ cause
a. stereotypical
b. internal
c. external
d. scripted
Answer: c
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During the responding stage of effective listening, we
A. have our questions answered by the speaker. B. process what the speaker is saying and decide if we believe it. C. provide the speaker with verbal or nonverbal feedback. D. experience an emotional response to what the speaker is saying.
The attention getter should never last more than 10 seconds to ensure that you have enough time to deliver the main points of your speech
Indicate whether the statement is true or false
When can public speakers wear unusual or very casual outfits without undermining the effectiveness of a speech?
A. When they are younger than the audience. B. When they are widely regarded as an eccentric genius. C. When they are reading a speech from a manuscript. D. When they are in positions of high authority.
When you use a chart as a visual aid, you should include every single detail of the process or concept.
Answer the following statement true (T) or false (F)