In your own words, describe the difference between big Q and little q. Use examples from your own experiences to back up your description
What will be an ideal response?
Juran's definition of quality goes beyond the immediate product or moment of service. To Dr. Juran, quality is a concept that needs to be found in all aspects of a business. To more clearly communicate this concept, Dr. Juran contrasts big Q and little q to show the broad applicability of quality concepts. Note that big Q extends to all aspects of any organization, regardless of type.
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Describe the main ways the urban environment pollutes our water supply
What will be an ideal response?
The ____________________ of ____________________ are the basic guidelines florists use in creating their designs
Fill in the blank(s) with correct word
Find, in cubic centimeters, the volume of this steel collar. Express the answer to the nearest hundredth. All dimensions are in centimeters.