George is a reliable certified nursing assistant (CNA) on your unit. He is liked by most staff and some patients. George is very loud and gregarious while at work, however, and this is frequently a problem
During his annual evaluation, you do not address this because you do not want to upset him.
a. This is appropriate because, after all, he is reliable
b. This is appropriate because he cannot change his personality
c. This is inappropriate because the manager is not helping him improve and is being too lenient
d. This should be ignored; after all, for the last 2 weeks, it has not been a problem
C
The leniency error contributes to a less-than-accurate evaluation. The manager must be honest, fair, and objective. An evaluation is a tool to help an employee improve. The evaluation should commend his reliability and not ask him to change his personality but ask him to be aware of the impact he has on others.
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