Which of the following functions might be classified as a staff position as opposed to a line position?
A) Division Manager
B) Production Manager
C) Sales Manager
D) Payroll Processing Manager
D) Payroll Processing Manager
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Answer the following statements true (T) or false (F)
1.Generally speaking, transportation costs are more important than production costs as a source of comparative advantage. 2.According to the product life cycle theory, comparative advantage shifts from cheap-labor countries to high-technology countries after a manufactured good becomes standardized. 3.The product lifecycle theory contends that when a new product is introduced to the home market, it generally requires low-skilled labor to produce it. 4.Although some people may be harmed by international trade, the Heckscher-Ohlin theory asserts that free trade will promote the standard of living for the nation as a whole. 5.Assume that labor is relatively scarce in the United States. According to the factor-price equalization theory, American labor may opt for trade barriers once trade opens up.
Benefits for using sales agents include all of the following except:
A) agents work under contract rather than as full-time employees. B) agents are less expensive than full-time, in-country national sales representatives. C) agents possess the same market knowledge as in-country nationals. D) agents can eventually replace manufacturer's sales agents. E) agents possess the same cultural knowledge as in-country nationals.
In order to be the most successful in a customer service environment, service providers must ________.
A. learn to focus on the behaviors of men, as they are more often the decision-makers B. learn to focus on the behaviors of women, because they make up the largest customer base C. ignore any gender differences and treat every customer identically D. develop the skills necessary to interact with both men and women
Which of the following is a major component of an organization's internal control structure?
a. Major new financing. b. The financial environment. c. Risk assessment. d. Telecommunication equipment.