The nurse is seeing an adolescent boy and his parents in the clinic for the first time. What should the nurse do first?
a. Introduce himself or herself. c. Explain the purpose of the interview.
b. Make the family comfortable. d. Give an assurance of privacy.
ANS: A
The first thing that nurses must do is to introduce themselves to the patient and family. Parents and other adults should be addressed with appropriate titles unless they specify a preferred name. During the initial part of the interview the nurse should include general conversation to help make the family feel at ease. Next, the purpose of the interview and the nurse's role should be clarified. The interview should take place in an environment as free of distraction as possible. In addition, the nurse should clarify which information will be shared with other members of the health care team and any limits to the confidentiality.
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