When you call your Internet provider to solve a technical problem and you end up talking to a technician in India or Romania, you have just experienced

A. Outsourcing.
B. Telecommunications.
C. Bilingual customer service.
D. Service shift.
E. Partnering.


Answer: A

Business

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At the beginning of 2017, Laura Company issued 10-year bonds with a face value of $4,000,000 due on December 31, 2022. The company will accumulate a fund to retire these bonds at maturity. It will make ten annual deposits to the fund beginning on December 31, 2017. How much must the company deposit each year, assuming that it will earn 12% interest compounded annually?

A) $363,636.36 B) $227,936.65 C) $226,008.92 D) $203,514.87

Business

________ is the product life cycle period when sales fall off and profits drop

A) Introduction B) Growth C) Maturity D) Decline E) Development

Business

Blocks and census tracts are important units in the Census of Population to small retailers since _____

a. this data is free b. this data is timely c. retailers can combine blocks and tracts to resemble their trading area d. online computer tapes are available

Business

To write more concisely, should you avoid using words that end in tion or sion?

A) Yes. B) No.

Business