Which of the following best describes the goals of nursing case management regardless of setting? (Select all that apply.)
a. Ensure that all clients have a case manager
b. Contain costs and control use of services
c. Decrease duplication and fragmentation
d. Enhance client's quality of life
e. Focus on avoiding hospitalization or institutionalization
f.
Maintain routine communication channels
ANS: B, C, D
Case management programs aim to provide a service delivery approach to ensure the following: cost-effective care, alternatives to institutionalization, access to care, coordinated services, and patient's improved functional capacity (Lyon, 1993). Not all clients need case managers if they have adequate financial resources and can navigate the health care system. Although hospitalization can often be avoided, in acute cases hospitalization would be the most appropriate use of resources.
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ANS:
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Indicate whether this statement is true or false.