Deming proposed that when something goes wrong, chances are __________ that the system is at fault, and __________ that the individual worker is at fault.
A. 15%; 85%
B. 35%; 65%
C. 50%; 50%
D. 65%; 35%
E. 85%; 15%
E. 85%; 15%
Deming proposed his so-called 85-15 rule, which means when things go wrong, there is an 85% chance that the system is at fault, and only a 15% chance that the individual worker is at fault.
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A) How much money the candidate is asking for B) Ability to start as soon as possible C) Understanding of professionalism D) Past job experience E) Timeliness
________ refers to a statute that requires an injured person to bring an action within a certain number of years from the time that he or she was injured by a defective product
A) Statute of limitations B) Statute of frauds C) Statute of repose D) Statute of general application
Creating a holding environment helps regulate distress because ______.
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