A group decision support system (GDSS) is an interactive computer-based system that facilitates the solution of semi structured or unstructured problems by a group of decision makers. What are the major characteristics of a GDSS?
What will be an ideal response?
• Its goal is to support the process of group decision makers by providing automation of sub processes, using information technology tools.
• It is a specially designed information system, not merely a configuration of already existing system components. It can be designed to address one type of problem or a variety of group-level organizational decisions.
• It encourages generation of ideas, resolution of conflicts, and freedom of expression. It contains built-in mechanisms that discourage development of negative group behaviors, such as destructive conflict, miscommunication, and groupthink.
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