Several nurses on a medical-surgical unit have been asked by the nurse manager to form a group and gather data regarding patient complaints of late meals. The nurses meet and establish ground rules. This phase of group development is called:
a. forming.
b. storming.
c. norming.
d. performing.
ANS: A
Tuckerman's model of group performance includes forming, storming, norming, and performing. In the forming phase, there is little agreement on team goals other than those received from the leader, and there is a high dependence on the leader for guidance and direction. Ground rules are established and trust amongst the members begins to develop. There is unrest in the storming phase as the individual team members struggle for power and form cliques. Decisions do not come easily at this stage. In the norming phase the leader plays a facilitating and enabling role as the team begins to agree and engage in group decisions. Commitment and unity is strong. The team, in the performing phase, has a shared vision and works together to achieve the goals.
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