The first step in group problem solving and decision making is to determine the problem or topic for
discussion. The second step is to
A) determine how to implement the solution.
B) determine how the problem might have been avoided.
C) determine additional problems.
D) discuss the problem.
E) determine the plan for carrying out the task or assignment.
D
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Answer the following statements true (T) or false (F)
1.In the resurrection phase, people go public with their problems. 2.Most divorces in the United States are voluntary. 3.Catastrophe theory suggests that most relationship are destined for a disastrous and painful breakup. 4.Jennifer tells Kyle that she “just want to be friends” when she actually wants to end the relationship altogether. She has used pseudo de-escalation as a strategy. 5.Lack of communication and psychological abuse are among the top predictors of divorce.
When a speaker alerts the audience to the fact that in the future they may be confronted by arguments that are not supported by their new beliefs, the speaker is using:
A. Refutation treatment B. Generalized forewarning C. Climatic arguments D. Negotiation principles
Mary incorporated a story from her childhood into her speech. This type of supporting material is called ____
A) example B) narrative C) definition D) testimony
Inviting someone to a party is one example of which function of verbal communication?
a. instrumental b. personal c. heuristic d. regulatory