Northern Illinois University's successful crisis communications response to a deadly on-campus shooting in 2008 is credited to
A) a policy of transparency
B) research into the earlier Virginia Tech shootings
C) an increase in computer server capacity
D) All of the above
E) None of the above
Answer: D
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The Supreme Court in Hollingsworth v. Perry said that the _______ trial could not be televised or broadcast on YouTube
a) Branzburg; b) Guantánamo Bay; c) Proposition 8; d) Skilling; e) Madoff.
Typically, people begin with ______ face threatening acts and then move to ______ face threatening acts when the initial efforts are ineffective.
A. positive politeness; negative politeness B. bald on record; off-record C. off-record; bald on record D. negative politeness; positive politeness
Opinions are viewed as __________ in a speech.
A. verifiable statements B. reflective values C. subjective judgments D. unstated assumptions
Credibility is based solely on
a. extrinsic credibility. b. the speaker's qualifications. c. resources. d. the audience's perceptions.