File names cannot contain a(n) ____.
A. question mark (?)
B. colon (:)
C. space
D. underscore (_)
A and B
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What is the capacity of the local loop that is guaranteed by the ISP called?
a. Congestion Information Rate b. Control Information Rate c. Committed Information Rate d. Conformed Information Rate
The best coupling level is ____.
A. content B. global C. control D. data E. stamp
Which of the following is one of the main purposes of the Fair Credit Reporting Act (FCRA)?
A. Give employers the right to correct credit reports for their employees. B. Encourage the dissemination of consumer data to foreign companies with a need to know the data. C. Limit the use of consumer reports to permissible purposes D. Allow data reporters to place a debt on a consumer's credit report if they have a reasonable suspicion of the debts.
Support agents should avoid apologizing to users who have been kept on hold or who have been given the runaround.
Answer the following statement true (T) or false (F)