Which delivery method appears spontaneous, but uses keyword outlines to help keep the speaker organized and on track?
A. extemporaneous
B. manuscript
C. impromptu
D. memorized
Answer: A
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When people deliver subtle aggressive messages involving feelings of resentment, anger, or rage that they aren’t able or willing to express directly, they are engaging in what psychologist George Bach calls
a. defense arousal. b. nonverbal conflict. c. pseudo-messages. d. crazymaking. e. one-up conflict resolution.
Feedback tells the speaker what effect he or she is having on the listener(s)
Indicate whether the statement is true or false.
An increase in the octave of your voice is an example of how your pitch can change during delivery.
Answer the following statement true (T) or false (F)
The process by which we go from what is known and familiar to what is unknown and unfamiliar is called a
A) figurative analogy. B) literal analogy. C) simple analogy. D) extended analogy.