Think of a conflict that you were involved in at work recently. Describe the situation in detail and discuss how the conflict was resolved. How would you characterize the approach that was used to resolve the conflict according to what you have learned in this chapter of the text? Now talk about how the situation could have been handled better using any appropriate approach discussed in the book. Remember to focus on communication in your response.
What will be an ideal response?
Answers will vary.
Communication & Mass Media
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Communication & Mass Media
Kathy Griffin, a stand-up comedian and actress, has a goal to ________ her audiences during a stand-up routine.
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Communication & Mass Media
________ is the integration of business operations and organizational values.
A. Corporate social responsibility B. Public relations C. Community-based PR D. Doing well by doing good
Communication & Mass Media
In preparing a manuscript presentation, you should be sure to _____
A. never repeat an idea B. use complex sentences C. write on the backs of pages D. use the active, not passive, voice
Communication & Mass Media