Sheera Jewelry sends birthday greeting cards to each of its customers as a token of appreciation for shopping at its store. This exemplifies the customer relationship management (CRM) trend of__________

Fill in the blanks with correct word.


ANSWER: loyalty

This exemplifies the customer relationship management (CRM) trend of loyalty. CRM techniques focus on finding a firm's best customers, rewarding them for their loyalty, and thanking them for their business.

Business

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Choose one axiom of communication and explain it in your own words.

What will be an ideal response?

Business

Which of these is considered an organizational information-seeking strategy?

a. research b. socialization c. disguising conversations d. spying

Business

First Bank loaned $100,000 to Central Office Supply Store to purchase computers for its inventory. Central signed a financing agreement, which First Bank duly filed in the appropriate public office. Lynn came into Central's store and purchased a

computer that was subject to the security interest held by First Bank. Assuming that Lynn is a buyer in the ordinary course of business, whose interest in the computer has priority?

Business

A benefit of using an accelerated depreciation method is that:

A. It is the simplest method to calculate. B. The results are identical to straight-line depreciation. C. It yields a higher income in the early years of the asset's useful life. D. It is preferred by the tax code. E. It yields larger depreciation expense in the early years of an asset's life.

Business