The service manager delegated authority to the service consultant to hand out work to the technicians. A warranty job was performed by an unqualified technician. Which statement is TRUE?
A. It is not the service managers responsibility for the problem
B. The service managers delegation of authority to the service consultant was acceptable
C. The warranty claim will likely be paid by without a problem
D. The technician is responsible for the mistake and must bear the consequences
B. The service managers delegation of authority to the service consultant was acceptable
You might also like to view...
Water leaking into the crankcase will contaminate the oil. This is called ____________________.
Fill in the blank(s) with the appropriate word(s).
A ____ connection is the result of movement of the component leads or wire before the solder sets. It is evident by a granulated and frosty appearance with many cracks showing.
A. cold solder B. fractured or disturbed C. rosin D. wicking
The vehicle stability control system (VSES) used by GM is controlled by the ________
A) EBCM B) PWM sensor C) Load monitor D) Driver switch
What operation can a DSP perform on incoming data?
A) encode the data B) correct errors C) reduce the amplitude of selected frequencies D) all the above