With ________ pricing, customers are allowed-even encouraged-to haggle about prices.
A. odd/even
B. variable
C. high/low
D. captive
E. psychological
Answer: B
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To maximize profits, how many of each size container should Sicon produce? Given this product mix, what will the company's operating income be?
Sicon Containers produces restaurant storage containers. The company makes two sizes of containers: regular (55 gallon) and large (100 gallon). Demand for the products is so high that Sicon can sell as many of each size as it can produce. The company uses the same machinery to produce both sizes. The machinery can be run for only 2,500 hours per period. Sicon can produce 20 regular containers every hour, whereas it can produce 8 large containers in the same amount of time. Fixed costs amount to $250,000 per period. Sales prices and variable costs are as follows:
Answer the following statements true (T) or false (F)
1. Personal and face-to-face communication are no longer essential to good customer service. 2. Service failures occur when an organization’s service performance fails to meet the customer’s expectations. 3. Promotions are an example of service failure. 4. Late deliveries can be used in service recovery to please customers.
Courts usually consider advertisements to be only an offer to deal
a. True b. False Indicate whether the statement is true or false
An administrative adjudicatory hearing does not have to meet the constitutional standards of due process
a. True b. False Indicate whether the statement is true or false