Which provider gap occurs if company communications make service promises about its people that do not mesh with employees' actual behavior?
What will be an ideal response?
Gap 4, the communication gap.
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Which of the following statements reflects a corporate culture?
a. Competitors are viewed as benign and cooperative b. Staff are not expected to produce results, because they are "doing good!" c. Strategic thinking replaces uncoordinated programs d. Management's way of thinking is not communicated to line employees e. all of the above
The ______ is perhaps the most demanding user of the HRIS.
a. clerical employee b. manager c. technical expert d. analyst or power user
Ordinarily, usage of trade would be the first source of interpretation of express terms in a written
contract for the sale of goods that are not clear on their face and must be interpreted. Indicate whether the statement is true or false
Women employees at Columbia Iron & Steel, Inc operate a foundry in which a major portion of the raw materials used in the process come from scrap metal, including galvanized zinc. Health experts agree that exposure to zinc in the early stages of pregnancy can result in severe birth defects. If an OSHA citation is forwarded, the women employees are protected under the provision of:? A)
?technological feasibility. B) ?right to refuse work. C) ?temporary variance. D) ?unilateral contracts.