A lawsuit charged a mortgage lender with racism because it allegedly charged African-American borrowers higher rates than other borrowers. News of the lawsuit was reported by the wire service, and it appeared in several newspapers. This is an example of
A. negative publicity.
B. sales detraction.
C. cause selling.
D. bait-and-switch advertising.
E. negative advertising.
Answer: A
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In transactional sales, the customer's primary focus is a trustworthy:
A) product B) salesperson C) organization D) culture E) industry
Sharing knowledge and information throughout the organization can be a means of
A. continuing with outdated products. B. overusing email. C. conserving resources. D. conserving products and services.
Loudon Machinery, Inc., wants to fire its employee Newt, who is an at-will employee. This means that Newt can be fired
A. for any reason or no reason. B. for cause only. C. only if Newt agrees to quit. D. under no circumstances.
Intestate succession: A)?Is the inheritance of property by heirs when no will is left by the deceased
B)?Is unconstitutional. C)?Is applied prior to creditors' payments. D)?None of the above