There are many ways to determine how competent you are as a nonverbal communicator. Please share two ideas you find in the book, and explain one in detail.

Question

What will be an ideal response?

Answer 1

(1) Focus on relational language: Nonverbal communication is a “relationship language.” It expresses how we feel about one another. Even though it may be a challenge to interpret how people really feel, because they may not want us to know, the key is to observe them as they interact with you. (2) When uncertain about a nonverbal cue’s meaning, ask! What a particular nonverbal cue signifies in one culture may not transfer to another culture. Even if we and those with whom we interact come from the same culture, it is important to remember that nonverbal cues can have multiple meanings. It’s a good idea to check perception, perhaps by paraphrasing, to determine if one’s interpretation is correct. By asking for verbal clarification of observations, one increases the chances for mutual understanding. (3) Realize inconsistent messages have communicative value. When words and facial expressions, gestures, postures, or vocal cues contradict each other, rely more on the nonverbal information being received than on the words. Even though the words may be precisely what we want or expect to hear, we must also heed unintended mixed messages to help us decide. (4) Match the degree of closeness you seek with your nonverbal behavior. Nonverbal behavior should be compatible with the kind of relationship sought. Should a person find themselves in close proximity with someone with whom they are not emotionally close, they can use nonverbal cues to compensate for their discomfort. (5) Monitor your own nonverbal behavior. By engaging in self-reflection, a person becomes better able to judge if their nonverbal cues project the message they hope to send.