Answer the following statement(s) true (T) or false (F)

Question

6) Teams should be empowered, or they will revert to making safe, traditional decisions.
7) The productive output of a team should be acceptable to the customers, inside or outside the organization, who receive the team's goods or services.
8) Team cohesiveness, while it contributes to member satisfaction, has shown little benefit to outputs in terms of quality or productivity.
9) Teams do not function in a vacuum; it is crucial to know how to deal with people outside the group.
10) When teams are geographically dispersed, team members tend to experience more trust and less conflict.

Answer 1

1. TRUE
Explanation: Teams should be empowered. The benefits of teams are reduced when they are not allowed to make important decisions. If teams must acquire permission for every innovative idea, they will revert to making safe, traditional decisions.

2. TRUE
Explanation: The productive output of a team, one of three criteria for effectiveness, should meet or exceed the standards of quantity and quality. The team's output should be acceptable to the customers, inside or outside the organization, who receive the team's goods or services.

3. FALSE
Explanation: Cohesiveness contributes to member satisfaction and has a major impact on performance. A study of manufacturing teams showed that performance improvements in both quality and productivity occurred in the most cohesive unit, whereas conflict within another team prevented any quality or productivity improvements.

4. TRUE
Explanation: Teams do not function in a vacuum; they are interdependent with other teams. Boundary-spanning activities crucial to the team are those that entail dealing with people outside the group.

5. FALSE
Explanation: When teams are geographically dispersed, as is often the case for virtual teams, team members tend to experience more conflict and less trust.