The ________ style of managing conflict includes those behaviors that involve using influence, authority, or expertise to get ideas across or to make decisions.

A. integrating
B. dominating
C. obliging
D. avoiding


Answer: B

Communication & Mass Media

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If Shannon is afraid of communicating, but it is just a temporary situation, based on the circumstances, we would say this apprehension is

a. A state b. A trait c. A system d. An epistemology

Communication & Mass Media

A(n) ________ work team is a group of peers who manage their own work schedules and procedures within certain prescribed limits and who elect their own leader.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

The goal of sampling is to collect a group of elements so statistics of those elements accurately estimate the parameters of the population

Indicate whether the statement is true or false.

Communication & Mass Media

Daniel offended a classmate by trying to help her with her books. She told him he was sexist and that he should quit patronizing her. In trying to be helpful, Daniel has illustrated that communication is ________.

A. sharing and negotiating meaning B. unintentional C. dynamic D. receiver oriented

Communication & Mass Media