A patient is being cared for by a nurse. The patient has questions regarding what time the surgery is scheduled. When the nurse responds to the question, the nurse is assuming which communication role?
a. Channel
b. Receiver
c. Message
d. Sender
D
The nurse is the sender in this scenario because the nurse responds by speaking and sending a message, rather than just receiving the message. The sender is the person who delivers the message. The roles of sender and receiver change back and forth as two persons interact. The message is sent to a receiver, in this case the patient. The message is the content of the conversation; in this scenario the time of the surgery is the message. The channel is the means of conveying and receiving messages through visual, auditory, and tactile senses, the nurse's spoken words in this scenario.
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