Identify and discuss examples from your own agencies where change activities might be beneficial to clients and/or staff. Think about how your change ideas might benefit some clients or staff, and at the same time work against the interests of other clients or staff.

What will be an ideal response?


Students are encouraged to consider agency service gaps based on their observations of program and resource allocations in the context of the agency’s mission statement. Agency change activities usually require that resources be shifted within the agency, so that some programs receive less while others receive more, or that other service gaps cannot be addressed.

Answering the following questions can also be helpful in this process:

• Will my change activities improve resources and service availability?
• What specifically will be changed?
• Are these resources (for clients) considered to be essential by a majority of administrators?
• How will the changes affect the total supply of agency resources and services?
• What can be predicted about the short-term and long-term impact of the proposed change?
• Who will be indirectly affected by the changes (such as staff and clients from other programs or even other agencies)?

Social Work & Human Services

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A grouped frequency distribution might be constructed for all of the following reasons

EXCEPT:

a. when a variable has too many categories to be understandable. b. when some categories of a variable have few or no cases in them. c. when you want to achieve a higher level of measurement. d. all of the answers are reasons for grouping.

Social Work & Human Services

Cyndi just met with a client, Sarah, who is struggling with a drug addiction. Sarah insisted that she has been clean for 6 months. Sarah’s tone indicated that she was sincere but her facial expression indicated the opposite. Most likely Cyndi will believe that

a. her client is lying because most communication is communicated through facial expression.
b. her client is telling the truth because most communication is communicated through verbal content and vocal
expression.
c. her client is lying because she is an addict and addicts always lie.
d. her client is telling the truth because she seems like a nice person who is really trying

Social Work & Human Services

TSA places a dynamic focus on the organizer's personal style of problem solving, as well as:

A. The various situations that occur in organizing, which may require different emphases on task- or process- oriented skills B. When is the best time of day to do the work so more people get involved C. What group members say they want to do and how to get it done D. How much anxiety the approach will take to get the work done

Social Work & Human Services

ability to move people on a chosen course to produce and effect or achieve some goal

What will be an ideal response?

Social Work & Human Services