What is a fishbone diagram, and why would you use one? Think of a problem you have experienced at school or work, and draw a sample fishbone diagram with at least two levels.

What will be an ideal response?


A fishbone diagram is an analysis tool that represents the possible causes of a problem as a graphical outline. When using a fishbone diagram, an analyst first states the problem and draws a main bone with sub-bones that represent possible causes of the problem. In the example shown in Figure 2-14, the problem is unhappy workers, and the analyst has identified four areas to investigate: environment, workers, management, and machines. In each area, the analyst identifies possible causes and draws them as horizontal sub-bones. For example, too hot is a possible cause in the environment bone. For each cause, the analyst must dig deeper and ask the question: What could be causing this symptom to occur? For example, why is it too hot?

Computer Science & Information Technology

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To retrieve the item at a given index in an ArrayList, the ____ message can be used.

A. set() B. get() C. indexOf() D. add()

Computer Science & Information Technology

Put the following tasks in order of what should be done before seeking help:

I. head II. s-video port III. contrast ratio IV. VRAM V. virtual memory A. space on a hard drive used to supplement physical memory B. device used to read and write data to the hard disk C. uses two analog signals and is limited in resolution D. dedicated video memory E. range between the darkest black on the screen and the brightest white

Computer Science & Information Technology

Systems with USB 3.0 ports provide backward-compatibility with USB 2.0 devices and speeds

Indicate whether the statement is true or false

Computer Science & Information Technology

________ may be defined as the willful, malicious, and repeated following and/ or harassing of another person in an effort to inflict or cause fear of actual harm through words or deeds

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology