If an employer is using critical incidents to evaluate employee performance at a restaurant, all of the following would be examples except “____.”?
a. ?listens patiently to customer complaints
b. ?asks how customers are doing before taking their order
c. ?returns to table after food is served to check on customers
d. ?friendly customer service
ANSWER:
d
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What is the social-cognitive learning theory of personality that features the mutual influence of the person and situation on each other?
a. ?reciprocal determinism b. ?behaviorism c. ?self-efficacy d. ?locus of control
Extinction occurs when the _____ no longer produces the _____
A) CS; UCS B) CS; CR C) UCS; CR D) UCS; UCR
Chunking ______.
A. allows you to retain more information in short-term memory B. creates interference in short-term memory C. does not assist in the recall of short-term memory but does in long-term memory D. has no impact on short-term memory
Jon studies the number of deaths caused by a particular disease in a county for six months before releasing a new medicine and six months after releasing the medicine. During the same period, he measures the number of deaths caused by the disease in three other counties where this medicine was not introduced. This research design would be an example of a(n)
A. control series design. B. interrupted time series design. C. posttest-only design. D. Solomon four-group design.