A set of perceptions of what employees owe their employers and what their employers owe them is known as
A) a personality contract.
B) cognitive dissonance.
C) a psychological contract.
D) employee intelligence.
E) procedural justice.
C) a psychological contract.
Explanation: In employees' minds there exists a psychological contract, a set of perceptions of what they owe their employers and what their employers owe them. This contract, whether it is seen as being upheld or violated—and whether the parties trust one another or not—has important implications for employee satisfaction and motivation and the effectiveness of the organization.
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