During the first interview with a voluntary client it is usually best to begin with

a. an explanation of your agency's policy and funding
b. whatever topic the client introduces
c. small talk, like the weather or a community event
d. a brief history of your program or agency


B

Social Work & Human Services

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The idea behind the passage of the Community Mental Health Centers Act of 1963 was to

a. serve Vietnam veterans b. create a setting for a new type of mental health worker c. provide an array of services to the population d. eradicate mental illness among those living in poverty

Social Work & Human Services

Lt. Gothold Frederick Enslin was

A. expelled from the Boy Scouts in 1990. B. a member of the civil service. C. a party to the suit to block enforcement of Colorado’s Amendment Two. D. the first man discharged from the military for homosexuality.

Social Work & Human Services

The difficulty in creating universal access to healthcare services in the United States stems from a conflict of political, economic, and social values. Briefly describe some of the ways these areas of conflict have influenced and continue to influence the direction of healthcare reform.

a. Answer: a. Political – Ideological differences of the Democrats (healthcare is a right) and Republicans (healthcare is a commodity); Reaganomics, and the more recent divisive, noncollaborative actions of the Republican and Democratic parties. b. Economic – Special-interest groups made up of physicians, hospitals, insurance companies, pharmaceutical companies, and innumerable other “special-interest groups” lobby the federal government to protect their piece of the profit-generating potential of the healthcare industry; escalating cost of healthcare. c. Fear of Bolshevism and Communism, concern for the right of individual choice.

Social Work & Human Services

Instrumental communication

a. focuses on identifying goals and finding solutions

b. is the type of communication that is vital at the beginning of a marriage to decrease conflict. c. expresses emotions in a sensitive fashion. d. is a style of communication associated with women and their desire to communicate in great detail.

Social Work & Human Services