Which of the following is NOT true regarding performance criteria and standards?
a. There is no requirement that they be communicated to employees prior to the appraisal of their performance if a job description is available
b. They must be applied consistently regarding employees, department and sections within the organization
c. They must be job related
d. They must be specific and objective
A
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Which of the following best describes the purpose of an activity model?
A. An activity model depicts data structures. B. An activity model describes the sequence of workflow in a business process. C. An activity model constrains and guides process operations. D. None of the options are correct.
Relevant costs are
a. all fixed and variable costs. b. all costs that would be incurred within the relevant range of production. c. past costs that are expected to be different in the future. d. anticipated future costs that will differ among various alternatives.
According to Tuckman’s stage model of groups, task forces and crews would proceed to the ______ stage once the task was completed.
A. forming B. performing C. adjourning D. storming
________ is a measure of process performance that is a ratio of output to inputs
Fill in the blank with the appropriate word.