A nurse manager is educating unit staff about HCAHPS. The manager judges the teaching to be effective when a staff nurse states that the HCAHPS survey contains rating about (Select all that apply.)
a. communication.
b. pain management.
c. responsiveness.
d. cost of hospital stay.
e. discharge information.
A, B, C, E
Teaching has been effective when the nurse states that HCAHPS survey contains rating about communication, pain management, responsiveness, and discharge information. HCAHPS does not include the cost of the hospital stay.
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An adolescent's parent comments, "My son seems so preoccupied with his appearance these days. Is this normal?" What is the nurse's best response?
a. "It is his attempt to express his individualism." b. "His preoccupation with his looks is quite normal." c. "He is probably troubled with his physical changes." d. "This shows that he has a positive self-image."
If a positive Homans' sign is detected during assessment, the nurse should not perform this assessment again until a clot has been ruled out for which reason?
a. It may cause an embolus. b. It may cause a thrombus. c. It would cause the client emotional distress. d. It would cause the client severe pain.
The 75-year-old woman newly admitted to a long-term care facility seems fearful of her surroundings and is frequently tearful, saying, "I don't know what to do!" What action by the nurse would most help decrease her fear?
a. Help the resident identify and verbalize her specific fears. b. Assure the resident that she has nothing to be afraid of. c. Keep the light on in the resident's room 24 hours a day. d. Play quiet music on the resident's radio.
You are delivering the head of a baby. You notice mucus in the nose and mouth. Which piece of equipment is the most critical at this time?
A) Gauze sponges B) Clean towel C) Bulb syringe D) Sanitary napkins