You are working in a practice and a patient arrives for an appointment on November 20, 2019; the patient last visited the practice on March 5, 2014, and is scheduled to see the same physician. Determine what you should ask the patient to do upon arrival.
A. Call insurance company to verify coverage.
B. Review and update the information that is on file about them.
C. Complete all required forms before their first encounter with the provider.
D. The patient may see the physician without reviewing their information.
Answer: C
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