Learning the telephone triage process includes 

A. permitting the office staff to diagnose a patient's problem.
B. eliminating the need to ask the patient his age and symptoms.
C. using the guidelines written for commonly asked questions.
D. the office staff prescribing the treatment plan for the patient.


C. using the guidelines written for commonly asked questions.

Health Professions

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Fifty percent of accidental poisonings occur in:

A) adults. B) geriatric patients. C) pediatric patients. D) dementia patients.

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What is the highest flow rate on a flow-restricted, oxygen-powered ventilation (demand valve) device?

A) 40 liters per minute B) 15 liters per minute C) 30 liters per minute D) 20 liters per minute

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During an intake interview, a client tells you that her father passed away a week ago

As she describes her grief over the loss of her father, she gets tears in her eyes, takes a deep breath, blows her nose, and then quietly continues with her story. This client demonstrates a. Neurosensitization. b. Self-regulation. c. Neuroplasticity. d. Somatization.

Health Professions