A legitimate seniority system is legal even if it perpetrates past discrimination
Indicate whether the statement is true or false
True
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In most cases, you must be a manager or executive in a company in order to influence the quality of customer service
Indicate whether the statement is true or false
In analyzing production flow, a bottleneck is
a. an intermediate inventory. b. always off the critical path. c. a capacity constraint. d. related to a non-value-adding activity.
An accord is a compromise reached between two parties to settle a claim
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In successful organizations, ________.
A. high efficiency and high equanimity go hand in hand B. high efficiency and high effervescence go hand in hand C. high efficiency and high effectiveness go hand in hand D. high efficiency and high accessability go hand in hand