15. The nurse manager is preparing to conduct performance appraisal interviews with the nurses on the unit. The nurse manager ensures that the recency effect error does not occur by doing which of the following things?
1. The nurse manager is careful to evaluate only information that is personally known about the nurse's skills and attributes.
2. The nurse manager ensures that the evaluation tool guidelines are defined.
3. The nurse manager evaluates each nurse every 3 to 6 months.
4. The nurse manager is careful to review each nurse's file to acquire information about events that have occurred over the last year
Answer: 4
Rationale: It is appropriate to conduct performance appraisal interviews annually. It is important to evaluate information that is personally known by the manager about the nurse's skills and attributes. This helps prevent the guessing and central tendency errors. To adequately perform a meaningful evaluation of a nurse employee, it is imperative that the tool is useful, with well-defined and clear guidelines for use. Nurse managers should not perform performance appraisals as frequently as every 3 to 6 months unless the nurse requires an interim evaluation due to poor behavior. To prevent the recency effect error, the nurse manager should review the nurse's file containing information about events that have occurred during the last year. The nurse manager will be able to weigh events that have occurred separately and more equitably. This is a much better way to prepare for an evaluation than relying on memory.
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