The nurse working in the urgent care center has participated in an unsuccessful attempt to resuscitate an adolescent who drank excessive quantities of alcohol and was found by a friend not breathing and pulseless
The nurse must call the family, and would best tell them: 1. "Your son died in the Emergency Department. Could you please come to the center to claim his body?"
2. "There was an incident and your son was brought to the Emergency Department in critical condition, so you better come quickly."
3. "Please come to the urgent care center as soon as possible and we will explain when you arrive."
4. "Your son was injured and brought to the urgent care center. Can you please come to the center?"
4
Rationale: The nurse should tell the family their son is in the urgent care center but should not tell them he died over the phone. Further, care must be taken to reduce anxiety to prevent the family's becoming involved in an accident rushing to the hospital.
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