A nurse manager is orienting newly hired staff nurses to the organization's total quality management program. As part of orientation, the manager has assigned the nurses to interview the organization's internal customers
Which group would the nurses interview? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. Newly hired radiology technicians
2. People who are visiting clients admitted within the last 2 days
3. Physicians who have admitting privileges
4. Nurses who have worked at the facility over 5 years
5. Vendors who supply disposable medical equipment to the hospital
1,4
Rationale 1: Internal customers include employees and departments within the organization.
Rationale 2: Visitors are considered external customers.
Rationale 3: Physicians are considered external customers.
Rationale 4: Nurses are hospital employees and are therefore considered internal customers.
Rationale 5: Vendors are not employed by the hospital and are considered external customers.
Global Rationale:
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A client states, "I think my waters broke! I felt this gush of fluid between my legs.". The nurse tests the fluid with Nitrazine paper and confirms membrane rupture if the paper turns:
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Which finding in a patient with a Colles' fracture of the left wrist is most important to communicate to the health care provider?
a. Swelling is noted around the wrist. b. The patient is reporting severe pain. c. The wrist has a deformed appearance. d. Capillary refill to the fingers is prolonged.
Which should the nurse monitor a client for that is receiving a salicylate? Select all that apply.
A. Neurotoxicity B. Ototoxicity C. Nephrotoxicity D. Cardiotoxicity E. Pulmonary toxicity