Choose two of the four tools of the promotional mix and use them as column headings in the table that follows. Then fill in the rest of the table by using the characteristics listed in the left column to describe the two tools.
PROMOTION TOOL:  Direct or indirect communication? Impersonal or personal? Amount of feedback? Speed of feedback? Content control? Sponsor identified? Speed in reaching large audience? 

What will be an ideal response?


See Exhibit 14.3.

PROMOTION TOOL:ADVERTISINGPUBLIC RELATIONS

Direct or indirect communication?

Indirect

Usually indirect

Impersonal or personal?

Impersonal

Impersonal

Amount of feedback?

Little

Little

Speed of feedback?

Delayed

Delayed

Content control?

Yes

No

Sponsor identified?

Yes

No

Speed in reaching large audience?

Fast

Usually fast

PROMOTION TOOL:

PERSONAL SELLING

SALES PROMOTION

Direct or indirect communication?

Direct

Usually indirect

Impersonal or personal?

Personal

Impersonal

Amount of feedback?

Much

Little/moderate

Speed of feedback?

Immediate

Varies

Content control?

Yes

Yes

Sponsor identified?

Yes

Yes

Speed in reaching large audience?

Slow

Fast

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