Choose two of the four tools of the promotional mix and use them as column headings in the table that follows. Then fill in the rest of the table by using the characteristics listed in the left column to describe the two tools.
PROMOTION TOOL: Direct or indirect communication? Impersonal or personal? Amount of feedback? Speed of feedback? Content control? Sponsor identified? Speed in reaching large audience?
What will be an ideal response?
See Exhibit 14.3.
PROMOTION TOOL: | ADVERTISING | PUBLIC RELATIONS |
Direct or indirect communication? | Indirect | Usually indirect |
Impersonal or personal? | Impersonal | Impersonal |
Amount of feedback? | Little | Little |
Speed of feedback? | Delayed | Delayed |
Content control? | Yes | No |
Sponsor identified? | Yes | No |
Speed in reaching large audience? | Fast | Usually fast |
PROMOTION TOOL: | PERSONAL SELLING | SALES PROMOTION |
Direct or indirect communication? | Direct | Usually indirect |
Impersonal or personal? | Personal | Impersonal |
Amount of feedback? | Much | Little/moderate |
Speed of feedback? | Immediate | Varies |
Content control? | Yes | Yes |
Sponsor identified? | Yes | Yes |
Speed in reaching large audience? | Slow | Fast |
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