To avoid being too blunt, a direct format bad news message should include which of the following in the opening paragraph?

A) A statement that establishes common ground with the reader
B) The credentials of the writer
C) The bad news in the most positive terms possible
D) Why the decision was made
E) A neutral buffer


Answer: A
Explanation: A) To avoid being overly blunt, you can open with a neutral or positive statement that establishes common ground with reader, then transition into the news. If necessary, remind the reader why you're writing.

Business

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The company has no preferred stock outstanding. Calculate the price/earnings ratio of common stock. (Round any intermediate calculations and your final answer to two decimal places.)

Ketchen, Inc. provides the following information for 2018:

A) 48.67 times
B) 55.00 times
C) 40.74 times
D) 32.54 times

Business

If an organization that currently is managing a vast and well-balanced portfolio of projects decides on a new strategic direction, it will initially face the problem of:

A) Scarce resources. B) A conservative technical community. C) Out-of-sync projects and portfolios. D) Unpromising projects.

Business

A transaction that credits an asset account and credits a liability account must also affect one or more other accounts.

Answer the following statement true (T) or false (F)

Business

The constraint 5 X1 + 6 X2 = 30, when converted to an = constraint for use in the simplex algorithm, will be 5 X1 + 6 X2 - A = 30

Indicate whether the statement is true or false

Business