When referring to the critical success factors (CSFs) that organizations use for developing their strategic plans, the term Financial best describes which characteristic?
a. Financial indicates the economic benefits achieved.
b. Financial indicates the expertise of the financial manager.
c. Financial indicates the cost to the patient.
d. Financial indicates the cost to the com-munity.
ANS: A
The term Financial when used as a CSF indicates the economic benefits derived from the quality of the service provided by the best people. The other options do not represent the meaning of the term Financial when used as a CSF.
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