Collecting and sharing information with supply chain partners can be accomplished by which risk management activity?
a. Increasing safety stocks/forward buying
b. Identifying backup suppliers and logistics services
c. Diversifying the supply base
d. Utilizing a supply chain IT system
d. Utilizing a supply chain IT system
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List the stages in Lewin’s change model and briefly summarize what each stage entails.
What will be an ideal response?
_______ means segmenting and targeting markets precisely and then tailoring offerings to match exactly the demands of those niches
a. Product leadership b. Customer intimacy c. Operational excellence d. Strategy
The bad feelings associated with disappointing news can generally be reduced if the receiver knows the reasons for the rejection, feels that the news was revealed sensitively, and believes that the matter was treated seriously and fairly
Indicate whether the statement is true or false
List three situations when you would use a business letter. List three situations when you would choose to use either a phone call or an e-mail message.
What will be an ideal response?