The organizing challenge of a decentralized structure that stresses employee empowerment is _______.
A) how to keep empowered employees from making lots of stupid decisions.
B) establishing a collegial, collaborative culture so that decisions can be made by gaining a quick consensus on what to do and when to do it.
C) how to avoid demotivating employees (because empowered employees are expected to take responsibility for their actions and decisions).
D) how to exercise adequate control over the actions and decisions of empowered employees so that the business is not put at risk while trying to capture the benefits of empowerment.
E) how to convince lower-level managers and employees that they are empowered.
D) how to exercise adequate control over the actions and decisions of empowered employees so that the business is not put at risk while trying to capture the benefits of empowerment.
Control issues often arise in decentralized structures, whereas in centralized, authoritarian-structured organizations, it is easy to know who is accountable when things do not go well. The big drawback of the centralized structure is that an organization may be sluggish in responding to changing conditions because of the time it takes for the review/approval process to run up all the layers of the management bureaucracy.
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