Explain the objective of fact-finding and what is involved during the process.
What will be an ideal response?
The objective of fact-finding is to gather data about project usability, costs, benefits, and schedules. Fact-finding involves various techniques, which are described below. Depending on what information is needed to investigate the systems request, fact-finding might consume several hours, days, or weeks. For example, a change in a report format or data entry screen might require a single telephone call or email message to a user, whereas a new inventory system would involve a series of interviews. During fact-finding, the analyst might analyze organization charts, conduct interviews, review current documentation, observe operations, and carry out a user survey.
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