When a company follows a customer-centric philosophy with a high degree of customer orientation, it is likely to ________.
A. keep everyone up-to-date on the progress of relevant legislation
B. align system capability externally so that the organization can respond with competitively similar goods and services
C. produce products solely for the loyal customers from higher socio-economic status
D. generate an understanding of the marketplace and disseminate that knowledge to everyone in the firm
E. place customers at the top of the organizational chart
Answer: D
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Using identification IDs and passwords on a website for customers allow for each of the following benefits, except:
A) the customer can be greeted personally, by name B) provides data for a customer cluster analysis C) the content of the Web pages can be customized to fit the customer's past browsing behavior D) when an order is placed, the customer doesn't have to type in his/her address and credit card information
In the Interest and Desire sections of a solicited application letter, discussing each requirement specified in the job ad
A) will reduce your chances of getting an interview. B) is unnecessary as long as you refer to the ad in some specific way. C) is helpful as long as you clearly identify those that you do not meet. D) is harmful if the position requires creativity or innovation. E) helps demonstrate your understanding of the employer's needs.
Treasury stock is reported as a reduction in stockholders' equity
a. True b. False Indicate whether the statement is true or false
Hyper Color Company manufactures widgets. The following data is related to sales and production of the widgets for last year.
Selling price per unit $ 170 Variable manufacturing costs per unit $ 65 Variable selling and administrative expenses per unit $ 6 Fixed manufacturing overhead? (in total) $ 30,000 Fixed selling and administrative expenses? (in total) $ 9,000 Units produced during the year 1,900 Units sold during year 900 Using variable? costing, what is the operating income for last? year? A) $296,800 B) $182,000 C) $2,265,200 D) $50,100