Volume is a reflection of the loudness or softness of a person's voice, while _____ is concerned with how high or low a person's voice is.
A. articulation
B. inflection
C. rate
D. pitch
Answer: D
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An economist begins to prepare an acceptance speech for a nonfiction book award she will receive. One thing she should do is to
a. evaluate others who have received the award in the past. b. put the award into personal perspective by sharing what it means to her. c. describe in much detail all help and encouragement she has received over the years. d. ask for feedback on her work and reviews of her book.
The study of the effects of language on human perceptions and behaviors is called
A) syntactics. B) semantics. C) pragmatics. D) phonemics.
ALL BUT ONE of the following are tactics for negotiating and resolving conflict suggested by Woolf (1990). Which is not?
A. Don't ask--they'll know what you want too soon. B. Don't take anything personally. C. Start high but don't be ridiculous. D. Don't be intimidated just because it's printed
Organization is best associated with the ______ of information.
A. arrangement B. delivery C. discovery D. evaluation