The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park. Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service. The average service time of both employees is 2 min to provide service. The arrival rate follows Poisson distribution, and the service time follows a negative exponential distribution. Determine the average number of customers waiting in the system.
A. 0.75
B. 0.89
C. 0.08
D. 0.98
A. 0.75
You might also like to view...
Marketing research is classified into two areas problem identification and problem solving research
Indicate whether the statement is true or false
Why are equivalent units of production used in process costing?
A) To determine the total of overhead costs B) To determine the number of units in work in process and finished goods inventories C) To determine the costs per unit and costs of inventories in each process D) To determine the length of the process
________ is the level of service that customers believe they are likely to get during an impending transaction or exchange.
A. Personal service B. Forecasted intensity C. Predicted service D. Adequate service E. Desired service
Which of the following statements is true regarding budgeting?
A) It is primarily focused on past performance. B) It is primarily a bookkeeping task. C) It should be built from the ground up each year. D) It involves input from a broad range of managers.