The ________ theory of leadership advocates that leaders understand their own behavior.
A. initiating
B. situational
C. employee-centered
D. job-centered
Answer: B
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Answer the following statements true (T) or false (F)
1.Intra-industry trade can be explained by product differentiation, economies of scale, seasons of the year, and transportation costs. 2.According to the theory of intra-industry trade, many manufactured goods undergo a trade cycle in which the home country initially is an exporter and eventually becomes an importer of a product. 3.The product-life-cycle theory applies best to trade in primary products in the short run. 4.According to the product-life-cycle theory, the first stage of a product's trade cycle is when it is introduced to the home market. 5.According to the product-life-cycle theory, the last stage of a product's trade cycle is when it becomes an import-competing good.
A(n) _______ is a problem that has a documented root cause and a workaround.
What will be an ideal response?
The product life cycle concept can be applied by marketers as a useful framework for describing how ________
A) to forecast product performance B) to develop marketing strategies C) a market responds to a product over time D) product ideas are developed E) a brand gains a dominant position in the market
In the fall of 2002, Sheraton Hotels & Resorts launched a program to improve service quality. All Sheraton employees were given a detailed written list of specific goals that must be accomplished in order to ensure customer satisfaction
Then all employees received training to show them exactly how the objectives were to be met. Sheraton was working to prevent a gap between ________. A) customer expectations and management perceptions B) management perception and actual service C) established quality standards and service delivery D) service quality standards and consumer expectations E) expected service and needed service