A role whose behavioral expectations are learned through experience and vary considerably from person to person is called ______.
a. a voluntary role
b. an informal role
c. a formal role
d. a membership role
b. an informal role
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Sigma wants to be a global company. The chairman calls for a meeting of his leadership team and explains that for any company to be global, it is important to communicate to people from all over the world in ways that they understand
What is this difference in understanding that the chairman is talking about? a) Language difference b) Cultural difference c) Legal difference d) Technical difference
Appeals to your listeners' feelings are legitimate ways to support and emphasize points when the argument is logically sound and well documented.
Answer the following statement true (T) or false (F)
Elvira felt worthless after losing the chess tournament, so she reached out to her friend Lexi to help, Lexi offered her empathy, concern, and positive words, which immediately put Elvira back in good spirits. Which strategy did Elvira use to repair her self-esteem?
A. letting go of the past B. reframing C. intrapersonal communication D. seeking out support
Which statement about eye contact is NOT correct?
A. Eye contact refers to meaningful attention to the eyes and faces of the audience members. B. There is no such thing as too much eye contact. C. Good eye contact can improve the speaker's perceived source credibility. D. The value of eye contact with audiences and individuals is culturally determined.